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  • Contact Us

    161 South 8th Avenue
    City of Industry, CA 91746

    (626) 600-5366

  • Your source for authentic BMB karaoke equipment.

    We are BMB International Corp. Japan's distributor for North America, South America, Europe, Africa, and other areas.


Warranty, Service and Repair

What is the limited warranty on BMB products?
The warranty covers amplifiers for five years and speakers for the first year from the date of the first consumer purchase.

What does BMB’s warranty cover?
Your warranty covers all defects in material and workmanship.

The following
are not covered:

  • Damage caused by accident, misuse, abuse
  • Product modification
    or neglect
  • Damage occurring during shipment
  • Damage resulting from failure to
    follow instructions contained in your instruction manual or BMB’s instructions.
  • Damage resulting from
    the performance of repairs by someone not authorized by BMB

BMB will take care of all labor and material costs for all repairs covered by the
warranty and return shipping only. The customer is responsible for transporting
the product for repair. We suggest using sufficient packing materials, shipping
boxes and using a carrier that provides insurance and a tracking number. BMB is
not responsible for any packages that become lost or damaged in transit.

How do I claim a warranty repair?
Please use the contact form on our
website or give us a call at (626) 600-5366 to begin the warranty process.